My Favorite Icebreakers
Studies suggest that the span of attention for most of us varies anywhere from ten seconds (me) to three or four minutes! Icebreakers are a fun way to maintain the audience’s attention as well as support the objectives of your presentation. Below are my favorite ‘icebreaker videos’ that I show during my sales training workshops, to help introduce the various steps of the selling process. They never fail to engage and help wake a sleepy audience! The videos can all be found on my favorite website – You Tube.
Please share your favorite icebreaker exercises / video clips with me at firstname.lastname@example.org.
PRE CALL PLANNING
Massive Failure / National Anthem
Great clip to emphasize the importance of preparation and pre-call planning! A great follow-up exercise is to ask the class to share an example of a negative experience they had due to lack of pre-call planning / call preparation.
OPENING THE CALL / FIRST IMPRESSIONS
Jim Carrey / THE CABLE GUY “Basketball Scene” .
“You never get a second chance to make a first impression” (author unknown). Carrey makes a huge and hilarious first impression with his newfound basketball buddies. What first impressions are your students making when they encounter their clients for the first time?
Chris Farley, David Spade / TOMMY BOY “Restaurant Scene”
‘Tommy Boy’ is the Godfather of sales movies. There are at least a dozen clips from this movie you can use to juxtapose the various stages of a sales call. This scene shows a breakthrough moment for the dimwitted salesman (Farley) as he is finally able to connect with someone and persuade them to take action.
ENGAGE & ASK GREAT QUESTIONS
As of 2005, according to ‘Publisher’s Weekly’, this was the fourth best-selling English-language children’s book of all time, so it should bring back some fond memories for many of your participants. Have students each read a page and pass it around the room – it always ends up with a good laugh and class engagement.
Giovanni Ribisi / The Boiler Room
Objections are a great opportunity to connect with your customer – as long as you are prepared for them! A great clip that demonstrates poor objection handling and a lack of confidence.
Chris Farley, David Spade / TOMMY BOY
“We don’t take no for an answer scene”
Voted # 1 best sales clip of all time by scores of my sales buddies! This hilarious clip shows just how bad things can go when trying to close a sale.